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Mona SooHoo Wong

Executive Loan Officer

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  • Fax 781-761-9843
  • Mobile 617-818-7430

Employee Bio

NMLS#19615 MA

I came to Monument Mortgage after being their client before I got into the business…and the service I received was out of this world. I always knew I wanted to be a part of this team. Customer service is so important to me and I have built my business around this. My clients know that they can reach me via email, phone, or text message and if they leave a message, I will respond back in less than an hour. I am available 7 days a week and even nights. Time is sensitive when you are applying for a loan and I recognize that…plus who likes to wait? I have been involved with the Newton Public Schools Continuing Education program and teaching their “How to Get a Mortgage” course. Educating my clients and making sure they are clear on what programs are out there and what they can qualify for and knowing what the benefits are with each program is very important to me. I look to make the long term relationships not just with my clients, but with the friends and family they refer to me. After having been a mortgage processor for a few years and now a loan officer for a few more I know what it is like and what would be required on both sides. In this market it is important to know the ins and outs as much as possible.  I bring to my clients my honesty, my experience as a home buyer, my experience as a homeowner, my experience as mortgage processor, as a loan officer, and my promise for superior service.

 

 

 

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EQUAL HOUSING LENDER

NMLS #2705 (Lexington)
NMLS #803542 (Newburyport)
NMLS #1222064 (Middleton)

MA Lenders and Brokers License #MC2705

Licensed by the New Hampshire Banking Dept

Licensed in Maine

CONTACT US

91 Hartwell Avenue
Lexington MA 02421 
NMLS Unique ID: #2705

11 Market Square
Newburyport MA 01950
NMLS Unique ID: #803542

181 South Main Street
Middleton, MA 01949
NMLS Unique ID: #1222064

P: 781-861-7767
F: 781-861-9636

info@monumentmortgage.com