Mona SooHoo Wong
Executive Loan Officer
- Direct 781-761-9843
- Mobile 617-818-7430
NMLS#19615 MA, NH
I began my Monument Mortgage journey as a client. The service I received was out of this world and I knew I wanted to be a part of this team. I started as a loan processor and a few years later became a loan officer. This unique background gives me an inside out perspective and a wholistic knowledge that benefits all my clients.
Customer service is the backbone of my business philosophy. My clients know they can reach me via email, phone, and text message 7 days a week and even nights; I will respond back in less than an hour. Time is sensitive when you are applying for a loan and I recognize that…plus who likes to wait?
I love working with first time home buyers and I have been involved with the Newton Public Schools Continuing Education program and teaching their “How to Get a Mortgage” course. Many of my first-time buyers often return to me when they are ready to upgrade as their families grow…I want to make long-term relationships not just with my clients, but with the friends and family they refer to me.
I take being a member of the community seriously. When my twins entered Newton Public Schools I became an active member of the PTO and am currently the Fundraising Chair for the Newton Girls Softball League.
I bring to my clients my honesty, my experience as a home buyer, my experience as a homeowner, my experience as mortgage processor, as a loan officer, and my promise for superior service.